Lathem Time Clock PC400TX User Manual

PC400 & PC400TX Terminal  
Installation &  
User’s Guide  
 
Support Information  
Lathem offers technical support on a per incident basis. Calls for support after the first 30  
days are chargeable per incident. Support Agreements are available that enable you to  
unlimited technical support, no charge upgrades and next day shipment of replacement  
hardware depending on the Agreement selected.  
When calling Lathem for technical support, please have the software version number,  
serial number, and support agreement number or credit card number if not covered by a  
support agreement and details of the problem ready to give to the support agent.  
Getting Help  
If you need help with your PayClock, there are several ways to find answers to your  
questions: 1) consult the on-line help in your software, 2) check the Troubleshooting  
section in this manual or 3) contact Lathem’s technical support group.  
To reach Lathem technical support group through the Internet, go to  
Support Agreements  
Lathem offers a hassle-free support agreement for your peace of mind. You can call  
our sales department for more details and pricing on this support plan.  
With the Support Plan  
Unlimited telephone support  
Without the Support Plan  
Calls for support after the first 30 days from  
purchase are billed for each incident  
Free software updates and version upgrades  
We send you an exchange clock next day  
shipping if yours goes down or is damaged  
Repairs on faulty parts and workmanship  
You must purchase any software upgrades  
You must send in your clock for repair  
After the standard warranty period, charges  
apply for repairs to damaged or defective parts  
Lathem Time Corporation  
200 Selig Drive SW  
Atlanta, GA 30336  
404-691-0405  
Document Number USG0037I  
 
C O N T E N T S  
WELCOME.....................................................................................................................................1  
FEATURES AND SPECIFICATIONS....................................................................................................1  
IMPORTANT FIREWALL SOFTWARE NOTICE ...................................................................................2  
MOUNT THE CLOCK..................................................................................................................4  
CONNECT THE COMMUNICATION CABLES ......................................................................7  
RS-232 CONNECTIONS ..................................................................................................................7  
RS-485 CONNECTIONS ..................................................................................................................8  
MODEM CONNECTIONS (OPTIONAL)...............................................................................................9  
PC400TX TCP/IP CONNECTIONS (OPTIONAL) ............................................................................10  
BELL RELAY CONNECTIONS ........................................................................................................11  
SETUP THE CLOCK ..................................................................................................................12  
STARTING THE TERMINAL SETUP MODE......................................................................................12  
Terminal Setup Mode..............................................................................................................13  
PIN Entry SetupMode .............................................................................................................14  
USING THE CLOCK...................................................................................................................15  
To punch using a badge..........................................................................................................15  
To use PIN entry .....................................................................................................................15  
To transfer ..............................................................................................................................16  
To enter amounts ....................................................................................................................16  
To see benefit time balance/ accumulated hours for the pay period.......................................16  
To see the Terminal Status......................................................................................................17  
SUPERVISOR MODE......................................................................................................................17  
Schedule Override...................................................................................................................17  
Manual Bell Ring....................................................................................................................18  
Setting up badges that can activate the Supervisor Mode ......................................................18  
WIRING DIAGRAMS .....................................................................................................................19  
RS-232 TO HOST .........................................................................................................................19  
RS-485 NETWORK.......................................................................................................................20  
MULTI DROP NETWORK USING THE SWIFT485+ ........................................................................20  
PC400 TERMINAL BLOCK DIAGRAM ...........................................................................................21  
INSTALLING A MODEM MODULE IN THE PC400...........................................................................22  
INSTALLING A TCP/IP MODULE IN THE PC400............................................................................24  
REPLACING AN EXISTING PAYCLOCK 2000 OR PC100 ................................................................26  
TROUBLESHOOT THE CLOCK........................................................................................................28  
 
 
 
PC400 Terminal Installation & User’s Guide - 1  
C H A P T E R 1  
Welcome  
Reliability, functionality and ease of use are trademarks of the PayClock terminals. With  
the PC400 terminal, employees use their Lathem ID badges to punch in and out, view  
messages or benefit time balances – it’s that simple. Using Lathem time and attendance  
software and your computer, PayClock terminals are the perfect solution for businesses  
that want to track employee time and automate payroll.  
IMPORTANT  
¾Windows 2000 or XP or later is required when using the PC400TX terminal(s)  
¾PayClock Pro version 4.0 or later is required when using the PC400TX terminal(s)  
¾If you are using firewall software, see the Important Firewall Software Notice below.  
Features and Specifications  
Display:  
Clock:  
4 Line x 20 Character back-lit LCD dot-matrix display  
12 or 24 hour-format, USA or International, quartz-precision Time-  
Stamp on data transactions  
Indicators:  
Audible and LED’s indicate Valid registration (green) single beep  
and Invalid registration (red) double beep.  
Communications: Single or multi-clock environments, both local and remote via EIA  
Standard RS-232 or RS-485 cable connections, Hayes Standard  
compatible modem (optional) or TCP/IP ETHERNET 10-base-T  
compatible (optional).  
Input:  
Keypad and mag-stripe slot reader. Badges are mag-stripe format  
ABA Track-2  
Casing:  
Power:  
Molded plastic housing with steel back box. 7.10” wide x 7.75” high  
x 3.40” deep; weight 2.75 pounds. 16-button keypad  
Terminal - 7v-9v, AC/DC @ 1 amp  
Source - Wall Adapter/Transformer  
Input: 120 VAC 60Hz 12W  
Output: 9.0 VAC 1A  
Relay:  
“Dry” for 2.0amps @ 24VDC or 1.0 amp @120VAC  
Operation: 32° to 110° F (0° to 43° C)  
Environment:  
 
 
2 - PC400 Terminal Installation & User’s Guide  
Certification:  
Cable Specs:  
UL, cUL, FCC Part -15 and FCC Part -68 (when equipped with  
optional internal modem)  
Note: All cables must conform to local building/electrical codes.  
Consult a qualified installer.  
RS232 – Data communications cable. Approved maximum length -  
50 feet. Connect at the computer with a DB9 (female) connector and  
RJ45 connector at the terminal  
RS485 – Unshielded Twisted Pair (UTP) data communications cable  
(Category 3 or Category 5) Maximum cable run of 4,000 feet  
Capacities:  
Employees  
500 (per terminal)  
Departments 100 (per terminal)  
Transactions 4,600  
Firmware  
Upgrades:  
The PC400 supports firmware patches that download from the  
PayClock software. The PayClock software allows the user to get  
firmware patches from the Lathem web site. Then when you poll or  
update the PC400 the patch will automatically be installed.  
Note: For more information on installing firmware patches see the  
PayClock on line help.  
Note about Lithium Battery  
This product’s lithium battery contains Perchlorate Material – special handling may  
information about proper methods of disposal in California.  
Power Surges and Spikes  
Any time your terminal is connected to AC current, a power surge or spike can occur.  
You should use high quality surge suppressers to protect your PC400. The warranty does  
not cover damage caused by power surges or spikes.  
Important Firewall Software Notice  
If you are using firewall software, you may need to unblock or allow access to a number  
of PayClock Version 4 application files. The PayClock Version 4 installation  
automatically exposes the typical application (*.exe) files if you are using the Windows  
XP Service Pack 2 built in firewall. Note: When we configure PayClock Version 4 in the  
Windows XP Service Pack 2 built in firewall, we do not open specific ports. Instead we  
expose the application (*.exe) file. This insures that the necessary available ports will be  
open when needed.  
 
PC400 Terminal Installation & User’s Guide - 3  
Here is a list of the applications and their corresponding application executables:  
Main Application Files  
BADGEX.EXE  
BELL.EXE  
Badge Excluder Utility  
Bell Ringing Setup Wizard  
Database Service**  
BT32SMGR.EXE  
BTENG32M.EXE  
DIALIN.EXE  
Database Manager**  
Dial In Manager Wizard  
Database Manager User Interface**  
Employee Reports Setup Utility**  
Export Engine**  
DBMGR.EXE  
EMPREPORTS.EXE  
EXPORT32.EXE  
IMPORT.EXE  
Data Import Utility  
LICMGR32.EXE  
LRSEDIT.EXE  
MAPDB.EXE  
Licence Manager**  
Langage Editer Utility  
Database Connection Object Utility**  
File Merging Utility  
MERGE.EXE  
MSGCHECK.EXE  
PCCLICK.EXE  
PCIHSV.EXE  
Message checker**  
PC Click User Interface**  
Interactive Help**  
PCSCMGR.EXE  
RBEDIT.EXE  
REGISTER32.EXE  
RENY.EXE  
Server Manager User Interface**  
Raw Registration Editor**  
Registration Wizard**  
Startup Manager**  
RENYRUN.EXE  
REPWRITE.EXE  
SETDST.EXE  
PayClock Base Module**  
Report Manager Interface**  
Custom Daylight Savings Setup Utility  
Terminal Manager**  
TERMMGR.EXE  
**Automatically exposed for the Windows XP Service Pack 2 built in firewall.  
 
4 - PC400 Terminal Installation & User’s Guide  
C H A P T E R 2  
Mount the Clock  
Find a suitable location where:  
ƒ Temperature stays within 32°-110° F  
ƒ Humidity remains below 95%  
ƒ No excessive vibrations are present  
ƒ An electrical outlet is within 4 feet  
Note: Exposure to outdoor conditions, rain, snow, etc voids the warranty.  
Wall Mount - To install the back box  
Locate a flat wall surface. Place the back box on the wall 48 inches from the floor,  
with a pencil trace the outline where the 3 holes will be drilled.  
Raised Strain Relief  
Points.  
To use these, slide the  
tie wrap through the  
raised slot(s) and  
secure around cable  
and power cord.  
Figure 1  
Alternative Mounting: Install the  
back box directly to an electrical  
box.  
 
 
PC400 Terminal Installation & User’s Guide - 5  
Note: The PC400 back box is designed to align with mounting holes if you are  
replacing a PC2000, PC1000 or PC100 terminal.  
Drill the 3 holes noted using a 5/16” drill bit.  
Insert a wall anchor (not included) in each hole and tap with a hammer until flush  
with the wall.  
Align the back box with the anchors, insert the 3 screws and tighten with a Phillips  
head screwdriver; see Figure 1.  
Remove one of the back box knockouts, so you can run the communication cable  
and 9VAC power pack cable to the clock.  
Secure the power and communications cable to the back box by inserting supplied  
Tie Wrap(s) through the raised strain relief points.  
Align the slots on the back of the clock with the tabs on the top of the back box. Plug  
in the power pack and communications cable, and then lower the clock into place.  
Turn the key and lock the clock in place.  
Note about the PC400TX  
The PC400TX may be located at any point within a TCP/IP Ethernet 10-Base-T network,  
as long as the section of cable between the network switch and PC400TX does not go  
beyond three hundred and twenty eight (328) wire-feet. A typical topography for the  
PC400TX in an Ethernet 10-Base-T network is a star configuration.  
NOTE: It is recommended that the PC400TX be plugged into a switch.  
 
6 - PC400 Terminal Installation & User’s Guide  
Desktop Mount - To install the back box  
Locate a flat surface. Make sure you can plug the terminal into a 110VAC wall  
outlet (220VAC in Europe and other areas), which should be no farther than 4 feet  
from the terminal.  
Remove one of the back box knockouts, so you can run the communication cable  
and 9VAC power pack cable to the clock.  
Rotate the back box as illustrated below. Secure the power and communications  
cable to the back box by inserting supplied Tie Wrap(s) through the raised strain  
relief points; see Figure 2.  
Align the slots on the back of the clock with the tabs on the back box. Plug in the  
power pack and communications cable, and then lower the clock into place.  
Turn the key and lock the clock in place.  
Note: Install rubber feet (not included) on bottom of back box to prevent marring of the  
desktop.  
Raised Strain Relief Points.  
To use these, slide the tie wrap  
through the raised slot(s) and  
secure around cable and power  
cord.  
Figure 2  
 
PC400 Terminal Installation & User’s Guide - 7  
C H A P T E R 3  
Connect the Communication Cables  
RS-232 Connections  
You can connect one clock to the host computer with an RS-232 connection. This is a  
basic connection using an RS232 serial cable.  
See Appendix A for the RS232 cable diagram  
To make an RS232 connection  
Run your RS-232 cable from the back of the computer to the clock.  
Attach the DB9 connector to an open 9-pin COM port on the back of your computer.  
(Note: Connect the RJ45 modular cable to the DB9/RJ45 adapter)  
Insert the RJ-45 end of the cable through one of the knockouts on the clock’s back  
box.  
Attach the RJ-45 plug to the Terminal’s RS232/RS485 communications port as  
shown in the diagram below, Figure 3.  
Figure 3  
RS232 / RS485 Port  
 
 
8 - PC400 Terminal Installation & User’s Guide  
RS-485 Connections  
An RS-485 connection can attach up to 31 clocks to the computer, using a SWIFT-485+  
converter that you can purchase from Lathem. You can wire the clocks directly to the  
converter (star configuration) or wire them to RS485 Terminal Screws; this allows you to  
run in a single line starting from the converter (multi-drop configuration).  
With an RS-485 connection, you can use up to 4000 feet of cable to connect your clocks  
to the computer. Lathem recommends using CAT 5-UTP (unshielded twisted pair) data  
transmission cable.  
To make an RS485 connection  
Connect a SWIFT-485+ converter to an open COM port on your computer. If your  
COM port has 25 pins, you will need a 9-to-25 pin adapter that you can buy from a  
computer store.  
Run the CAT 5 cable from the Swift-485+ to the first clock in the series .  
See Appendix A for the RS485 Network diagram  
Unplug the RS485 screw terminal connector and attach a matched pair from your  
cable as shown in the diagram, plug in the connector. Make sure that the polarity is  
maintained. If your cable is terminated with a RJ-45 plug connect to the Terminal’s  
RS232 / RS485 communications port as shown in the diagram below, Figure 4.  
(-)  
(+)  
RS485 Screw  
Terminal Connector  
RS232/RS485  
Port  
Figure 4  
 
 
PC400 Terminal Installation & User’s Guide - 9  
Modem Connections (optional)  
A PC400 with the modem module allows your computer to call the PC400 or the PC400  
can call the computer and communicate through the telephone line as if directly  
connected. It is recommended that remote terminals be connected to a dedicated phone  
line with no other devices attached to it unless the terminal will be dialing out to the host  
computer. The internal PayClock modem modules are analog devices and you should not  
use them with a digital telephone (PBX) system. Improper connections void your  
warranty and can damage your clock.  
Note: Use the Terminal Manager software to setup a PC400 to call the computer and  
when setting the number of rings to answer. See the Terminal Manager help for details.  
See Appendix C for the directions on installing a modem module in the field.  
To make a Modem connection  
Connect a standard phone line to a nearby analog phone jack.  
Insert the other end of the phone line through a knockout in the terminal back box  
and plug it into the clock’s modem connection port as shown in the diagram below,  
Figure 5.  
Modem  
Connection  
Port  
Figure 5  
 
 
10 - PC400 Terminal Installation & User’s Guide  
PC400TX TCP/IP Connections (optional)  
For Ethernet communications, CAT 4 or 5 unshielded twisted pair high-speed data  
communication cable is recommended. A standard Ethernet cable should be used, unlock  
and remove the terminal from the mounting bracket. Route the cable through the desired  
knockout of the mounting plate and plug the RJ45 plug into the Ethernet Communication  
port as shown below  
See Appendix D for the directions on installing a 10Base T module in the field.  
To make a TCP/IP connection  
Connect a standard Ethernet cable to the network switch.  
Insert the other end of the standard Ethernet cable through a knockout in the terminal  
back box and plug it into the clock’s Modem/10 Base T connection port as shown in  
the diagram below, Figure 5.  
Modem /  
10 Base T  
Connection  
Port  
Figure 5  
 
 
PC400 Terminal Installation & User’s Guide - 11  
Bell Relay Connections  
With the bell relay, you can program when bells or other devices will ring using the Bell  
Wizard in your Terminal Manager software. You should have a qualified/certified  
electrician connect your signaling devices to ensure proper connections and prevent  
damage to your equipment.  
To connect your signaling device(s) power source  
Unplug the bell relay screw terminal connector and connect your wires from the  
signaling device(s) power source to the “Common” and “Normally Open” screw  
terminals, plug in the connector. See the diagram, Figure 6 and IMPORTANT! note  
below.  
Common  
Normally Open  
Normally Closed  
(Not Used)  
Bell Relay  
Screw Terminal  
Connector  
Maximum of 4 Bells / Horns  
When connecting directly to 120vAC.  
See Important note to the left for details.  
IMPORTANT! Relay contacts provide no  
power for bells or buzzers. They are rated  
“dry” for 2.0 amps @ 24 VDC or 1.0 amp @  
120 VAC. Connecting a device or series of  
devices that draw more than the appropriate  
amperage from the terminal will result in  
serious damage! We recommend using the  
RB8 Relay Booster Box to control devices  
that require more than 2 amps. Contact your  
dealer for information about obtaining an  
120vAC  
PC400 Bell Relay Screw  
Terminal Connector  
Figure 6  
 
 
12 - PC400 Terminal Installation & User’s Guide  
C H A P T E R 4  
Setup the Clock  
You must power up and configure each clock when you install it. You can do this  
through the terminal setup mode. Note: The set up of the PC400 and PC400TX are the  
same.  
Starting the Terminal Setup Mode  
The terminal must first go through its power - up test before you can start the setup  
mode. After the power - up test completes the terminal will display “All Systems OK”.  
To power up the clock  
With the terminal’s 9VAC power supply plugged into an electrical outlet, plug the  
other end into the terminals power connector; see the diagram below, Figure 7.  
Power Connector  
Figure 7  
The terminal goes through the power up test, beeps and the lights flash.  
 
 
PC400 Terminal Installation & User’s Guide - 13  
Note: The first time the PC400/PC400TX is powered up it will go into the Terminal  
Setup Mode automatically.  
Terminal Setup Mode  
Use the terminal setup mode to set the time, date, baud rate and terminal ID # for the  
terminal.  
*NOTE* You can exit the terminal setup mode at any time by pressing the [*] Exit key.  
To start the Terminal Setup Mode  
Press 729255 on the keypad to enter the “Terminal Setup” function. The terminal  
displays  
ENT.DATE: MM-DD-YYYY  
Enter the current date and press # [enter]. The terminal displays  
ENTER DAY-OF-WEEK: D  
1=SUNDAY..7=SATURDAY  
Enter the number that represents the current day of the week. The terminal displays  
ENTER TIME: HH:MM  
Enter the current time and press # [enter]. The terminal displays  
SELECT [0] PM / [1] AM  
Press 0 to select PM or 1 to select AM. The terminal displays  
PRESS [#] IF CORRECT  
Press # [enter]. The terminal displays  
COMMUNICATIONS SETUP  
SELECT BAUD RATE:  
[2]400 -OR- [9]600  
Press 2 to select 2400 or 9 to select 9600 (required for PC400TX). The terminal  
displays  
ENTER TERM ID# 049 (049 is the default setting)  
Enter the number for the terminal ID and press # [enter] and then press # [enter]  
again.  
Note: Valid ID’s are 1 – 250 excluding 58.  
The terminal will go to the normal time and date display  
 
 
14 - PC400 Terminal Installation & User’s Guide  
PIN Entry SetupMode  
The PIN Entry Setup Mode allows you to enable or disable PIN entry from the keypad.  
PIN entry enables your employees to key in their badge number when punching instead  
of swiping their badge. With PIN entry enabled employees can do either, swipe their  
badge or key in their badge number.  
To Enable PIN entry press 752902 on the keypad.  
To Disable PIN entry press 752902 on the keypad.  
Note: The 752902 code toggles PIN entry on or off. If you disable PIN entry, press [*]  
after the last digit is entered to return to a normal display  
Press the Status button on the keypad to check your settings, this screen will display  
When PIN entry is enabled this screen will display:  
PIN ENAB.  
When PIN entry is disabled this screen will display:  
PIN DISAB  
VER  
Firmware version of your clock  
ID#  
MEM  
UPD  
LOAD LIST  
or  
Number used to identify your clock  
Percentage of memory used  
Identifies the firmware patch version  
Ready to be updated from the PayClock software  
CLK READY Clock has been updated from the PayClock software and is ready to  
use  
BAUD  
PIN  
Baud rate setting 9600 or 2400  
ENAB = enabled / DISAB = disabled  
DST  
ON= Daylight savings is on / OFF = Daylight savings is off  
This completes the setup. The terminal is ready to accept a download. For more  
information on downloading to the PC400/PC400TX see the PayClock software users  
guide or the on line help.  
Note: If your PC400TX was discovered and configured using the Terminal Manager  
software you will see the terminals IP address display after the above Status screen.  
 
 
PC400 Terminal Installation & User’s Guide - 15  
C H A P T E R 5  
Using the Clock  
At the PC400/PC400TX series clocks, employees can punch in and out, transfer, enter  
amounts, view messages and punch information. They can do this by swiping their badge  
or by using the PIN entry feature. PIN entry allows the employee to key in their badge  
number at the keypad. PIN entry must be enabled to use the PIN entry feature.  
To punch using a badge  
The PC400/PC400TX series clocks have a magnetic stripe badge reader. The stripe  
should be on the left side of the badge when swiping. To swipe the badge, insert it at the  
top of the reader, then pull it down with a continuous and smooth motion; see Figure 8.  
Figure 8  
After the employee has punched the grand totals for the pay period will display as well as  
any message that has been sent to the employee. Note: The grand totals display can be  
turned on or off from within Terminal Manager. See the Terminal Manager help for  
details. For more information on sending messages to employees see the PayClock online  
Help.  
To use PIN entry  
With the time and date showing on the display, press the “0” key, the screen will display  
“ENTER PIN:” key in your badge number and press [#] enter. Note: If the time and date  
are not showing on the display press *[exit] on the keypad, then press the “0” key.  
 
 
16 - PC400 Terminal Installation & User’s Guide  
To transfer  
Press Transfer  
Swipe your badge or PIN your badge number and press # [enter]  
Key in the department number for the transfer  
or  
press the  
button to scan up the list of departments or  
button to scan down the list of departments  
press the  
Press # [enter]  
Press # [enter]  
To enter amounts  
Press Amount  
Swipe your badge or PIN your badge number and press # [enter]  
Key in the dollar amount  
Press # [enter]  
Press # [enter]  
To see benefit time balances and accumulated  
hours for the pay period  
Press Inquiry  
Swipe your badge or PIN your badge number and press # [enter]  
The benefit time balance and total hours display  
Note: Select the benefit time counter(s) to display from the Options tab at the Terminal  
Properties. Up to 2 benefit time counters can be set up. To have the grand totals for the  
pay period not display, uncheck the option “Show Grand Totals at Terminal during  
Punching”. See the Terminal Manager help for details.  
 
 
PC400 Terminal Installation & User’s Guide - 17  
To see the Terminal Status  
Press Terminal Status  
The status screen displays  
Supervisor Mode  
Two supervisor modes are available for your PC400/PC400TX. You can override a  
lockout schedule and manually close the bell relay.  
Schedule Override  
With a supervisor badge, you can temporarily disable any lockout schedules set for  
the terminal, allowing the terminal to read the next badge that is entered. This  
provides supervisors a way to override a lockout schedule in special situations.  
Before starting, be sure that the PC400/PC400TX is in normal operation mode with  
the time of day and date showing on the display. Otherwise, press * [exit] to resume  
normal operation.  
To override a lockout zone for an employee In/Out punch:  
1. With the time and date showing press # [enter], swipe your supervisor badge  
2. “Supervisor Mode” with show on the terminal display  
3. Within 5 seconds have the employee swipe their badge or PIN their badge  
number and press [#] enter  
To override a lockout zone for an employee department transfer:  
1. With the time and date showing press # [enter], swipe your supervisor badge  
2. “Supervisor Mode” with show on the terminal display  
3. Press the department transfer button 3 times  
4. Within 5 seconds have the employee swipe their badge or PIN their badge  
number and press [#] enter  
5. Key in the department number for the transfer  
6. Press # [enter]  
7. Press # [enter]  
Note: Amount entries are allowed during a lockout schedule.  
 
 
18 - PC400 Terminal Installation & User’s Guide  
Manual Bell Ring  
With a supervisor badge, you can manually close the bell ringer relay. This function  
could be used for fire drills or to test the bell circuit.  
To manually close the bell ringer relay:  
1. Press # [enter], swipe your supervisor badge  
2. “Supervisor Mode” with show on the terminal display  
3. Within 5 seconds press 1 and then 1 again on the keypad, the relay will close and  
activate the bell or buzzer for approximately 3 seconds. If you press 1 again within  
5 seconds, the relay will close again. This can be repeated as many times, as you  
like.  
Setting up badges that can activate the Supervisor Mode  
y
While in Terminal Manager open the PC400 Terminal Properties, from the Options  
tab select up to 4 employees that will be able to make supervisor overrides at the  
terminal.  
y
Update the PC400/PC400TX terminal. The PC400/PC400TX terminal will now  
accept the selected badge(s) as a supervisor badge.  
For more information, see the Terminal Manager on line help.  
 
 
PC400 Terminal Installation & User’s Guide - 19  
A P P E N D I X A  
Wiring Diagrams  
RS-232 to Host  
DB9/RJ45 ADAPTOR  
 
 
20 - PC400 Terminal Installation & User’s Guide  
RS-485 Network  
Multi Drop Network using the SWIFT485+  
PC400 Terminal  
Block  
PC400 Terminal  
Block  
PC400 Terminal  
Block  
Note: When replacing a PC2000 RS485 terminal with a PC400, you can connect  
the PC400 terminal using the existing J-Kit. Simply plug in the cable that goes  
from the junction box to the terminal into the RS232/485 RJ45 communication  
port. See Appendix D Replacing an Existing PC2000 or PC100  
 
 
PC400 Terminal Installation & User’s Guide - 21  
A P P E N D I X B  
PC400 Terminal Block Diagram  
Power Connector  
Bell Relay Fuse  
(1amp slow blow)  
Modem/  
10BaseT  
Connection  
Common  
Bell Relay  
Screw  
Terminals  
RS232 / RS485  
Connection  
Normally Open  
Normally Closed  
(+)  
(-)  
RS485  
Screw Terminals  
 
 
22 - PC400 Terminal Installation & User’s Guide  
A P P E N D I X C  
Installing a Modem Module in the PC400  
IMPORTANT: Follow these 2 steps before starting the internal modem installation  
1. Disconnect the power from the PC400.  
2. Discharge any static in your body by touching a large metal object  
¾
¾
Remove the PayClock 400 Terminal from the Back Box  
1. Unlock and remove the terminal from the back box. Place the terminal on a  
comfortable workspace.  
2. Using a Philips screwdriver, remove and save the 4 Philips head screws at each  
corner of the internal cover plate of the PayClock terminal; see Figure 9  
3. Remove and discard the modem cover plate, then remove the internal cover  
plate; see Figure 9.  
Install the Modem Module  
4. Carefully plug the Modem Module into the empty socket at the U16 location on  
the circuit board; see Figure 10.  
5. Replace the internal cover plate and install the 4 Philips head screws. Do not  
install the modem cover plate.  
6. Align the tabs on the back box with slots at the top of the internal cover plate.  
Plug in the power cable and modular phone cable. Then lower the terminal into  
place.  
7. Turn the key to lock the terminal onto the back box.  
¾
Setup the Terminal  
8. Enter the Terminal Setup Mode by pressing 729255 on the keypad. Set the date,  
day of week, time, baud rate (9600) and terminal ID.  
9. From the PayClock software update the terminal.  
 
 
PC400 Terminal Installation & User’s Guide - 23  
Internal Cover  
Plate  
Cover Plate  
Figure 9  
Circuit Board Assembly  
Position the modem  
module so Pin-1 will be  
inserted into the bottom  
socket on the lower right  
hand corner of the CPU  
board.  
Pin - 1  
PC400 Modem  
Figure 10  
 
24 - PC400 Terminal Installation & User’s Guide  
A P P E N D I X D  
Installing a TCP/IP 10Base T Module in the PC400  
CAUTION: Follow these 2 steps before installing the 10Base T module installation  
1. Disconnect the power from the PC400.  
2. Discharge any static in your body by touching a large metal object  
NOTE: This 10Base T upgrade requires firmware version 3.05 or later and circuit  
board revision K or later.  
¾
¾
Remove the PayClock 400 Terminal from the Back Box  
1. Unlock and remove the terminal from the back box. Place the terminal on a  
comfortable workspace.  
2. Using a Philips screwdriver, remove and save the 4 Philips head screws at each  
corner of the internal cover plate of the PayClock terminal; see Figure 9  
3. Remove and discard the modem cover plate, then remove the internal cover  
plate; see Figure 11.  
Install the 10Base T Module  
4. Carefully plug the 10Base T module into the empty socket at the U26 location  
on the circuit board; see Figure 11.  
5. Replace the internal cover plate and install the 4 Philips head screws. Do not  
install the modem cover plate.  
6. Align the tabs on the back box with slots at the top of the internal cover plate.  
Plug in the power cable and Ethernet cable. Then lower the terminal into place.  
7. Turn the key to lock the terminal onto the back box.  
¾
Setup the Terminal  
8. Enter the Terminal Setup Mode by pressing 729255 on the keypad. Set the date,  
day of week, time, baud rate (9600) and terminal ID.  
 
 
PC400 Terminal Installation & User’s Guide - 25  
Figure 11  
 
26 - PC400 Terminal Installation & User’s Guide  
A P P E N D I X E  
Replacing an Existing PayClock 2000 or PC100  
The PC400 has been designed to easily replace other PayClock terminals in the field. The PC400  
back box allows you use the existing mounting holes from your current terminal. Follow these  
simple instructions when connecting your new terminal. See Figure 12 for details on RS232 and  
RS485 replacements.  
Replacing  
Using this  
Replacement Instructions  
this terminal connection type  
PC2000  
PC2000  
RS232  
RS485  
Using the existing communication cable connect the  
optional PC2000 Cable to PC400 Adapter Kit  
(#VIE2787) to the DB9 connector that plugged into the  
PC2000. Plug the RJ45 adapter cable into the PC400.  
Plug the existing modular cable into the PC400  
terminal.  
Or...  
Bypass the modular junction box and connect the wires  
directly to the terminal block on the PC400 terminal as  
show in Appendix A (Multi drop network using the  
SWIFT485+)  
PC2000  
PC100  
Modem  
RS232  
Plug the existing modular phone cable into the modem  
port of the PC400 terminal  
Replace the existing communication cable with supplied  
cable (#VMM8155) and connect to the computer using  
the RJ45 to DB9 converter (#VIE2786).  
PC100R  
RS485  
Plug the existing modular cable into the PC400  
terminal.  
Or...  
Bypass the modular junction box and connect the wires  
directly to the terminal block on the PC400 terminal as  
show in Appendix A (Multi drop network using the  
SWIFT485+)  
 
 
PC400 Terminal Installation & User’s Guide - 27  
Figure 12  
 
28 - PC400 Terminal Installation & User’s Guide  
A P P E N D I X F  
Troubleshoot the Clock  
Problem: Terminal does not power up and the display does not appear.  
Reason: Your power is not connected  
Solution: Make sure that the power pack is plugged into a live AC outlet. Make sure  
that the other end of the power pack is plugged into the clock.  
Problem: When an employee swipes a badge the terminal displays --BADGE ERROR--  
Reason: Your employee did not swipe the badge properly  
Solution: The magnetic stripe should be on the left side of the badge when swiping.  
Insert the badge at the top of the reader, and then pull the badge down with  
a continuous and smooth motion.  
Reason: Your employee swiped the badge in the wrong direction  
Solution: The magnetic stripe should be on the left side of the badge when swiping.  
Insert the badge at the top of the reader, and then pull the badge down with  
a continuous and smooth motion.  
Problem: When I swipe a badge, the terminal does not record the badge and does not  
signal any errors.  
Reason: Your employee did not insert the badge properly.  
Solution: The magnetic stripe should be on the left side of the badge when swiping.  
Insert the badge at the top of the reader, and then pull the badge down with  
a continuous and smooth motion.  
Problem: When an employee swipes a badge the terminal displays --INVALID  
BADGE--  
Reason: The terminal has not been updated with the latest employee data  
Solution: Upload your employees to the terminal. See your software instructions for  
uploading employee information.  
 
 
PC400 Terminal Installation & User’s Guide - 29  
Problem: When an employee swipes a badge the terminal displays --ACCESS DENIED--  
Reason: The badge is rejected due to the employee’s schedule.  
Solution: Assign a schedule through the software that will allow the employee to  
punch at this time.  
Reason: The badge is rejected due to the employee’s schedule.  
Solution: Have a supervisor override the schedule lock. See page 15 of this manual.  
Problem: The terminal is not communicating with the computer  
Reason: The communication cable is unplugged or defective.  
Solution: Confirm cable is tested and plugged into both ends  
(Make sure the cable is wired as outlined in the wiring diagram)  
Reason: Communication settings for the clock do not match the settings in the  
software  
Solution: Refer to the section “Setup the Clock” for setup directions  
Problem: Occasionally a static discharge causes my terminal to lock up  
Reason: The terminal is in an area that is subject to abnormally high static  
discharges  
Solution: Connect a ground wire to the ground screw (green screw near lock  
mechanism) on the back box, and then secure the ground wire to the  
nearest Earth ground.  
Ground screw  
and ground wire  
attached to back  
box  
Note: If the closest earth  
ground is the outlet where  
the PC400’s power supply  
is to be plugged in, you  
may want to use tie wraps  
to secure the ground wire  
to the cable of the power  
supply; see Figure 13  
Power  
Supply  
If there is a more  
convenient earth ground  
location then secure the  
wire there.  
Figure 13  
 
30 - PC400 Terminal Installation & User’s Guide  
Limited One-Year Limited Warranty  
Lathem warrants the hardware products described in this guide against defects in material and workmanship for a  
period of one year from date of original purchase from Lathem or from an authorized Lathem reseller. The  
conditions of this warranty and the extent of the responsibility of Lathem Time Corporation (“Lathem”) under this  
warranty are listed below.  
1. This warranty will become void when service performed by anyone other than an approved Lathem  
warranty service dealer results in damage to the product.  
2. This warranty does not apply to any product which has been subject to abuse, neglect, or accident, or  
which has had the serial number altered or removed, or which has been connected, installed, adjusted,  
or repaired other than in accordance with instructions furnished by Lathem.  
3. This warranty does not cover dealer labor cost for removing and reinstalling the machine for repair,  
or any expendable parts that are readily replaced due to normal use.  
4. The sole responsibility of Lathem under this warranty shall be limited to repair of this product, or  
replacement thereof, at the sole discretion of Lathem.  
5. If it becomes necessary to send the product or any defective part to Lathem or any authorized service  
dealer, the product must be shipped in its original carton or equivalent, fully insured with shipping  
charges prepaid. Lathem will not assume any responsibility for any loss or damage incurred in  
shipping.  
6. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY: Except only the limited express  
warranty set forth above, the products are sold with no expressed or implied warranties of any kind,  
and the implied warranties of merchantability and fitness for a particular purpose are hereby  
expressly disclaimed. No warranties are given with respect to products purchased other than from  
Lathem or an authorized Lathem reseller and any such products are purchased "as is, with all faults."  
In no event will Lathem be liable for any direct, indirect, special, incidental or consequential damages  
arising out of or in connection with the delivery, use or inability to use, or performance of this  
product. In the event any limited remedy given herein shall be deemed to have failed of its essential  
purpose, Lathem's maximum liability shall be to refund the purchase price upon return of the product.  
7. Proof of date of purchase from Lathem or an authorized Lathem reseller is required for warranty  
service on this product.  
8. This Warranty grants specific legal rights. Additional legal rights, which may vary by locale, may  
also apply.  
9. Should any difficulties arise with the performance of this product during warranty, or with any  
Lathem authorized service centers, contact Lathem Time at the address below.  
Lathem Time  
200 Selig Drive, SW, Atlanta, GA 30336  
404-691-0405  
Copyright © 2003 Lathem Time Corporation. All rights reserved.  
Revised 01-15-2008  
Document number: USG0037I  
 
Index  
B
S
Bell Relay Connections, 11  
Setting up Supervisor Badges, 18  
Setup Mode, 14  
Starting the Terminal Setup Mode, 12  
Supervisor Override of Lockout Schedules, 17  
Support Agreements, 3  
C
Connect the Communication Cables, 7  
T
F
Technical Support, 3  
Features and Specifications, 1  
Terminal Setup Mode, 13  
To enter amounts, 16  
To install the mounting bracket, 4, 6  
To punch, 15  
H
Help  
To see accumulated hours for the pay period, 16  
To see the Terminal Status, 17  
To transfer, 16  
Support Agreements, 3  
I
Troubleshoot the Clock, 28  
Installing a Modem Module in the PC400, 22, 24,  
26  
W
Wiring Diagrams, 19  
M
Manual Bell Ring, 18  
Modem Connections (optional), 9, 10  
Mount the Clock, 4  
P
PC400 Terminal Block Diagram, 21  
R
RS 232 Connections, 7  
RS-232 to Host, 19  
RS-485 Connections, 8  
RS-485 Network (SWIFT-485+ Converter ), 20  
 

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